Frequently Asked Questions
Everything you need to know about our alternative fashion and service.
How do I determine my correct size for Punk Rave clothing?
Our items often follow Asian sizing, which can run smaller than US or EU standards. We recommend checking the specific size chart provided on each product page and measuring yourself before placing an order.
What is your return policy for international orders?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that customers are responsible for return shipping costs unless the item is defective.
How long does shipping usually take?
Orders are typically processed within 2-3 business days. Depending on your location, standard international shipping usually takes between 7 to 15 business days, while express options are available at checkout for faster delivery.
Are the materials used in your clothing vegan-friendly?
Many of our designs utilize high-quality synthetic leather and vegan materials. Please refer to the 'Material' section on the individual product page for specific fabric compositions.
How should I care for my gothic and punk apparel?
To preserve the intricate details, hardware, and delicate fabrics, we recommend hand washing in cold water or using a professional dry cleaning service. Always air dry your garments and avoid direct heat.
Do you offer tracking for all shipments?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.